Tasharen Entertainment Forum

Support => NGUI 3 Support => Topic started by: piojo on September 17, 2017, 10:46:41 PM

Title: tasharen.com is blocking access for computers (HK), but phones work
Post by: piojo on September 17, 2017, 10:46:41 PM

Hi. I noticed I can't visit the forum or NGUI docs at all on computer. I can access by phone. My coworkers tested with the same result. The browser error was "www.tasharen.com took too long to respond". This happens when I search for NGUI info and click any result on your domain. We don't have any sophisticated network configuration or firewalls.

So, will you please kindly stop blocking computers in Asia from accessing your site? This is critical for using NGUI. Thanks!

Title: Re: tasharen.com is blocking access for computers (HK), but phones work
Post by: ArenMook on September 24, 2017, 01:32:52 AM

News to me. Maybe my host set up IP-based blocking to prevent some email spam? I'd need to know what IP is getting blocked to look into it.

Title: Re: tasharen.com is blocking access for computers (HK), but phones work
Post by: piojo on September 25, 2017, 10:43:00 PM

I just emailed you the IP address. Thank you for looking into this.