Tasharen Entertainment Forum

Support => Misc Archive => Topic started by: lai3d on April 15, 2013, 02:40:19 AM

Title: How to upgrade the Starlink after I bought it?
Post by: lai3d on April 15, 2013, 02:40:19 AM
I cannot find the way to upgrade the game.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on April 15, 2013, 02:45:28 AM
Simply re-launch the game.

P.S. Which version of Starlink were you using and on which device?
Title: Re: How to upgrade the Starlink after I bought it?
Post by: lai3d on April 15, 2013, 02:51:15 AM
I play the game on my mac-mini through the link http://starlink.tasharen.com
Title: Re: How to upgrade the Starlink after I bought it?
Post by: lai3d on April 15, 2013, 02:52:42 AM
Do I need to download a full version game from a specific location?
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on April 15, 2013, 02:56:27 AM
Nope. Re-launching the game in the web player should remove the "LITE" version banner since it will check to see if your upgrade process finished. If it doesn't, go back to the upgrade page, hit the Upgrade button (where it takes you to the PayPal page) and you should see the note about your account already have been upgraded.

Going back to the game at this point should show you having full access.

P.S. Make sure to force-refresh the web page. You seem to be using an older version. With Chrome that would be CTRL+F5.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: lai3d on April 15, 2013, 03:22:53 AM
I went back to the upgrade page, hit the Upgrade button  and I didn't see the note about my account already have been upgraded.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on April 15, 2013, 03:25:20 AM
Your account ID has changed. Generally a sign of using a different client. Try this. Click on the Profile button and import your old profile: 23.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: lai3d on April 15, 2013, 03:29:52 AM
It works, man, Thank you!
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on April 15, 2013, 03:31:36 AM
:)
Title: Re: How to upgrade the Starlink after I bought it?
Post by: bbuehne on April 15, 2013, 05:26:06 PM
So I made the mistake of initiating the upgrade from my browser at work.  I really want to play this on my home machine, but when I try to export my profile it tells me that "You have a brand new profile.  There is no point in exporting it."  Is there a way to convince this machine that won't listen to my really good reason to allow me to export my profile?

BTW, fantastic little game.

Barry
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on April 15, 2013, 06:06:31 PM
Just play a match until you are level 2, and you should be able to export it.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: bbuehne on April 15, 2013, 06:20:13 PM
Thanks.  That did it.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: lai3d on May 16, 2013, 04:07:49 AM
I have bought the game, can I get the iOS version for free?
Title: Re: How to upgrade the Starlink after I bought it?
Post by: lai3d on May 16, 2013, 04:28:21 AM
I get the lite version on iOS, and then I import the profile, It works now! haha
Title: Re: How to upgrade the Starlink after I bought it?
Post by: littleallred008 on June 03, 2013, 04:03:32 PM
I also bought the game for iOS, and the "lite" won't go away after relaunching :/ Can someone please shed some "lite" on this? ;)
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on June 03, 2013, 08:36:20 PM
Blast it, version 138 for iOS was built as the lite version by mistake. I've fixed it on the server so you should have "full" now, but the next build will also fix it on the client.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: littleallred008 on June 03, 2013, 08:55:11 PM
Thanks for the reply! I force closed the game and it still comes up as lite. What do you suggest? I'll be giving this a 5* rating on the App Store after I can get this sorted out to play 2v2 :)
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on June 03, 2013, 09:09:43 PM
What is your profile ID? You can see it by clicking on the Profile button -- it's at the bottom right corner of the window.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: littleallred008 on June 03, 2013, 09:13:22 PM
It's #0-10
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on June 03, 2013, 09:20:53 PM
Import profile 29.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: littleallred008 on June 03, 2013, 09:25:15 PM
Awesome! Thank you SO much! It's really great to have a developer that will help you with your problems :) Thanks for the passion you have for this :)
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on June 03, 2013, 09:26:01 PM
It'd be better if I was a developer who didn't upload the lite version by mistake to begin with ;)
Title: Re: How to upgrade the Starlink after I bought it?
Post by: FarqTheOrc on June 05, 2013, 02:53:03 AM
Hello, i also upgraded to full version on ios but it says "lite". My profile is 0-10, can you please help?
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on June 05, 2013, 02:58:20 AM
You can import profile 28, Farq.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: FarqTheOrc on June 05, 2013, 03:37:13 AM
Thanks buddy! You'll get your 5-stars in a moment. Thank you verrrrry much :)
Title: Re: How to upgrade the Starlink after I bought it?
Post by: romanokiss on June 12, 2015, 03:51:13 AM
Hi,

I upgraded the game months ago through my tablet and downloaded it a few days ago on my android phone.
It is still a Lite version. What do I have to do?
I guess my Google account had been associated to that upgrade.

Thanks.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on June 12, 2015, 08:02:01 AM
Start the game on your tablet and export your profile -- record this number. Import it in your phone. You can then get in touch with me via email (support [at] tasharen.com) and I can make it so that you can import it a second time back on your tablet so both will have the full version unlock. Just be aware that progress will be tracked separately.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: romanokiss on June 30, 2015, 05:17:43 AM
Thanks. It worked. I will contact you by email to get the full version on my tablet too.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: Growler on August 19, 2015, 11:52:35 AM
Hi Arenmook,

I have the full version of this game installed through the amazon app store onto my Samsung tablet. I've also got it on my Samsung GS4 phone through the amazon app store also.  I've been enjoying it but have been unable to play my wife through any of your multiplay options. Simply no servers show up even though they are through the same router etc.  After reading your forum in have come to the impression that it may be an amazon thing.

As such i exported my two profiles. UnInstalled. Then reinstalled through the Google play store. Then successfully imported the profiles.

However it now shows as lite version on both. I was under the impression from this forum that by importing my profiles from the full amazon version it would convert it to the full Google version? Have I got this wrong or am in simply doing something wrong?

Cheers.
Title: Re: How to upgrade the Starlink after I bought it?
Post by: ArenMook on August 22, 2015, 01:58:56 AM
Importing the profile now transfers stats like points and experience, but it doesn't transfer the full game status anymore. Amazon and Google versions are a bit different, and Google version's status relies on IAP unlocks. That said, I can give you a version that will work in your case. Just send me an email to support [at] tasharen.com and I'll help you out.