Newbie: Tiny UI root, how to resize? Also, direct support?

[TrickyWidget]

First attempt at using NGUI and I'm totally lost.  I've added a UI Root set to Constrained.  But it only occupies a tiny part of my actual screen.  And no matter how I fiddle with Content Width and Content Height, it remains tiny.  In the attached image, you can see my project camera (2D orthographic) in grey.  And then the NGUI bounds in red and blue.  How do I get them to line up?

Also, how do I get support direct from Tasharen?  I'm feeling quite frustrated that I just bought one of the most expensive assets on the store and when I need help all I can find is "post on the forum".

Thanks.

[alexv]

you are using 1280x720 ui root
and portrait mode in the game view (which is not visible on that screen, and I'm only guessing)

you should watch the tutorials, they are the best way to get used to ngui:
http://www.tasharen.com/forum/index.php?topic=6754

direct support from tasharen? right here in the forum,
but you just can't expect 24/7 direct support on a one-time u$95 subscription only, right?
just lower your expectations, and read the documentation and tutorials, you can't expect replace a learning curve with an instant support. Let's be realistic!

[TrickyWidget]

just lower your expectations, and read the documentation and tutorials, you can't expect replace a learning curve with an instant support. Let's be realistic!

I don't expect their home phone number, but at that price point an email address that I could expect an answer from in a couple of days is certainly called for.

I bought NGUI because Unity's UI system is complicated.  If I wanted to spend all day learning how to use a UI system, I don't need to pay Tasharen for that.  I could do that learning the Unity UI system for free.  If NGUI isn't substantially easier to use, it's not of much value to me (certainly not what they're charging for it).

[alexv]

I don't expect their home phone number, but at that price point an email address that I could expect an answer from in a couple of days is certainly called for.

I bought NGUI because Unity's UI system is complicated.  If I wanted to spend all day learning how to use a UI system, I don't need to pay Tasharen for that.  I could do that learning the Unity UI system for free.  If NGUI isn't substantially easier to use, it's not of much value to me (certainly not what they're charging for it).

mail support is not practical, since nobody else can read the given answers, a forum is really much better way to get support, not only the authors can give you answers but other people using the product can too, and you can search the forums for similar issues. If you look at it that way, you'll see how much better it is than mail or a mailing lists for support.

you don't have to spend a whole day learning it, just watch the first two tutorials (less than 20 mins all together) and you would be ready to get started, and if you're feeling wild you can spend 20 mins more on the 3rd tutorial, it's even all indexed so you can skip the parts you don't want to know about.

trust me, those vids was the only thing you needed to get started, and they are so clear and well explained.

[ArenMook]

"Constrained" UI root means the UI will take the same amount on the screen regardless of resolution. Widget that's 20% on a 720p screen will make it look the same 20% size on a 4k screen for example.

Keep in mind, UI is drawn using a separate camera, so its size is completely not related to your game camera. Also, make sure that only the UI camera is drawing the UI layer -- it's like that by default when you create your first UI by adding any NGUI element to the scene view, such as by dragging in an existing prefab or by simply using a key shortcut like ALT+SHIFT+S.

Following the video tutorial is indeed the best way to get started, and you should be able to make your first UI in a matter of minutes.

[txlml]

I have the same problem!

[ArenMook]

I can't seem to open your unitypackage file. It might be corrupted.

Also please make a separate post and explain the problem. "I have the same problem" to a post that has already been answered doesn't tell me anything.